In my experience I find Alpha extremely supportive and professional and the team on the helpdesk always try to put the customer first.

The on site team provide a great emergency service and have always performed to a high standard.

Costs are reasonable and when challenged they respond positively.

We have been working with Alpha for several years with many of our large national clients.

Alpha offers great KPIs & SLA covering a great reactive service, and most importantly in the FM world, communication is their focus, always available via email or on the phone and also committed to working on and with apps and client’s systems.

They have there very own state of the art robots to lift and install large plates at high level or difficult access aeras which cuts down on manpower and cost reduction.

Faster than fedex.. from logging the call one hour and your engineers were on site, not only that you glazed the door striaght away, never seen anything like that before, excellent service.

Thank you